Flexitol Heel Balm


Available size:

56 g 112 g 200 g

Price £5.99

In stock


- +

Delivery Time


Expected delivery date:

Friday, 8 December 2023

If you order within:


Next Day Delivery

Next Day

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UK Registered Pharmacy

UK Registered

Discreet & Confidential

Discreet &

  • Overview
  • FAQ
  • Side Effects
  • Patient Information Leaflet
  • Reviews

What is Flexitol Heel Balm

Flexitol Heel Balm comprises urea, petrolatum and lanolin. Urea is a pure substance that can be utilized in softening the nails. Partly, as a medication, this compound works by loosening dried skin.

How effective is Flexitol Heel Balm?

Flexitol Heel Balm is an effective product for preventing and treating dry and cracked feet. This product is an emollient that moisturizes the skin and alleviates flaking and itching. According to the McCowan Foot Clinic, there are numerous benefits of urea (an active ingredient of Flexitol Heel Balm) for skincare. Among many other things, it is helpful in the hydration, exfoliation, protection and penetration of the skin. In foot care, urea supports in hydrating and preventing the complications of cracked and dry feet.

Can I buy Flexitol Heel Balm online?

Flexitol Heel Balm can be bought online and in local pharmacies without a prescription. You can feel at ease to book an appointment with a health expert at Click Pharmacy to discuss how to best use this product. This product is available in tubes with 56g and 112g contents. If you purchase online, your package will be sent directly and discreetly to you by Next Day Delivery.

What dose should I choose?

Flexitol Heel Balm is sold in 56g and 112g contents in tubes. This medication is applied over evenly on affected areas once or twice daily in the morning and nighttime. Approximately a 1/2 teaspoon or 2g amount of the medicine is used and rubbed gently on the skin. Only children 12 years and above and adults can use this medication. Positive results should be experienced within 14 days of treatment. Otherwise, if your symptoms do not improve, consult your doctor. 

How should I apply Flexitol Heel Balm?

This product is a moisturizer solely for use on the heel and foot. It is recommended for use only on children 12 years and older and adults. Do not use the medication if, upon purchase, the lid seal is broken and might have been tampered with. Wash and dry your hands thoroughly before and after using the product. Squeeze out approximately 1/2 teaspoon or 2g of the medicine and apply over on to the affected areas on the feet. Use once or twice daily, preferably in the morning and at night, for best results. Close the lid after using the balm. Your condition should improve within 14 days of treatment. If your symptoms do not improve after this time, consult your doctor. When your cracked and dry skin has been restored, follow up on your therapy by applying Flexitol 10% Urea Cream to maintain your healthy skin.

This medicine is for external use on the heels and feet. Do not ingest. Avoid getting the medication in your eyes. Your feet may become slippery after treatment. Be careful when walking on a smooth surface. Deep cracks on your foot may sting when treated. Stop using this product if you experience allergic reactions. Seek medical attention right away if allergic symptoms such as irritation, swelling, difficulty in breathing and hives, among others, occur. Check the expiration date on the medicine package. Avoid using if it has lapsed. Store this product in a cool, dry place (away from heat and moisture). Keep out of reach and sight of children.

How does Flexitol Heel Balm work?

Urea, the active ingredient in Flexitol Heel Balm, works by hydrating the skin. When it is applied, it penetrates the outermost skin layer known as the stratum corneum. This medication enhances the water absorption properties of this skin layer. Flexitol Heel Balm, as containing urea, also exfoliates the stratum corneum. It loosens scaly and dead skin so that a new layer is revealed. The medicine strengthens the stratum corneum, thereby protecting it from trauma and contaminants. Used according to the recommended treatment, this product also promotes the better absorption of topical medications to address skin scaling and inflammation.

How long do I use Flexitol Heel Balm for before I  notice a difference?

Flexitol Heel Balm is applied once or twice a day to treat and prevent dry and cracked feet. It is used for therapy during the morning and nighttime. Around 2g or 1/2 teaspoon of this medication is spread on over to the affected areas. Your skin condition should show improvements within 14 days of using the product. Otherwise, if your symptoms do not improve and instead persists or worsens, consult your doctor right away.

What are the side sffects of Flexitol Heel Balm?

Medicines may have side effects, but different individuals experience them in different ways. The same goes for Flexitol Heel Balm. However, not all users of this product experience side effects. Allergic reactions to this medication rarely happen. Stop using it and seek medical attention immediately if blistering, skin rash and peeling occur. It may rarely happen as well, but discontinue your treatment if blackening of your treated skin takes place. If you experience the above symptoms or any other side effects not mentioned on this list, talk to your doctor or pharmacist to obtain further information. Use the product within 3 months of opening it. Please speak to your doctor or consult our specialists at Click Pharmacy should you require any further advice.

When shouldn’t I use Flexitol Heel Balm?

Do not begin this treatment if you are allergic to any of the ingredients contained in the medication. Use only if you are 12 years old and above, or an adult. If the seal on the package is broken or might have been tampered with, refrain from using it. Stop using the product if you don’t experience any improvements after 14 days of treatment. Consult your doctor at the soonest time. Discontinue your therapy if you experience untoward side effects or allergic reactions. Seek medical attention right away. 

What is the difference between Flexitol Heel Balm and Compeed Cracked Heel Cream Overnight/Kerasal Intensive Foot Repair?

Compeed Cracked Heel Cream Overnight is an intensive moisturizer to treat dry skin and cracked heel, and it works while you sleep. Its active ingredients are urea and lactic acid. Secondly, Kerasal Intensive Foot Repair is a highly concentrated ointment used for treatment to obtain visibly healthier feet. It contains the active ingredients of urea and salicylic acid.

What should I do after applying Flexitol Heel Balm?

After Flexitol Heel Balm the surface of your feet become very slippery. To prevet slipping you should wear socks to lock up all the moisture.

Can I use other products on my feet while using Flexitol Heel Balm?

You should avoid using products other than a cleanser and moisturiser on your feet while using Flexitol Heel Balm.

Is Flexitol Heel Balm recommended for use by specialists?

Yes, podiatrists and foot healthcare specialists recommend the use of Flexitol Heel Balm to treat cracked and dry heel problems.

What if I forget to use Flexitol Heel Balm?

If you forget to use Flexitol Heel Balm, you should use it as soon as you remember unless it is almost time for your next dose. If it is almost time for your next dose, then you should skip the previous dose you just missed. You should never take 2 doses at once, even if you are making up for a missed dose.

After using Flexitol Heel Balm you should not experience many side effects. You may experience mild side effects which disappear as your skin condition improves and gets used to Flexitol Heel Balm. common side effects include:

  • Skin irritation
  • Itching
  • Burning sensation

If any of these side effects worsen you should stop using Flexitol Heel Balm and seek medical advice as soon as possible.

Always read the patient information leaflet before starting your treatment. The patient information can be found here.

Authored by

Last reviewed 11 April 2023

Superintendent Pharmacist GPhC No.2220953

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