Medical Assessment

Why do you require Aciclovir/Valaciclovir?



Error We are unable to prescribe you this medication.

For further information kindly contact our patient support team:

Phone 0207 867 3932

Email email help@clickpharmacy.co.uk.

Are you aged between 18 and 65?

Error We are unable to prescribe you this medication.

For further information kindly contact our patient support team:

Phone 0207 867 3932

Email email help@clickpharmacy.co.uk.

Have you been diagnosed by your GP, nurse or pharmacist with cold sores (herpes labialis)?

Error We are unable to prescribe you this medication.

For further information kindly contact our patient support team:

Phone 0207 867 3932

Email email help@clickpharmacy.co.uk.

How many times per year do you suffer from herpes labialis (cold sore)?





Error We are unable to prescribe you this medication.

For further information kindly contact our patient support team:

Phone 0207 867 3932

Email email help@clickpharmacy.co.uk.

Do you have any of the following symptoms?

  • mouth ulcers /lumps lasting more than 3 weeks;
  • painful red and white patches on the inside of the mouth;
  • fluid filled blisters/crusts on the lips;
Error We are unable to prescribe you this medication.

For further information kindly contact our patient support team:

Phone 0207 867 3932

Email email help@clickpharmacy.co.uk.

Do you have an allergy (hypersensitivity) to Aciclovir, Valaciclovir or to any of its ingredients (such as lactose)?

Error We are unable to prescribe you this medication.

For further information kindly contact our patient support team:

Phone 0207 867 3932

Email email help@clickpharmacy.co.uk.

Are you pregnant or breastfeeding or planning during its course?

Error We are unable to prescribe you this medication.

For further information kindly contact our patient support team:

Phone 0207 867 3932

Email email help@clickpharmacy.co.uk.

Do you suffer from any of the following?

  • severe breathing difficulties;
  • any other chronic condition that we should know about;
  • nervous system abnormalities;
  • liver problems;
  • kidney problems;
  • any condition affecting the immune system (e.g. HIV, cancer);
Error We are unable to prescribe you this medication.

For further information kindly contact our patient support team:

Phone 0207 867 3932

Email email help@clickpharmacy.co.uk.

Are you taking any of the following?

  • probenecid (to treat gout);
  • cimetidine (for stomach acid);
  • mycophenolate mofetil (used in transplant patients);
  • theophylline (asthma);
  • zidovudine (HIV treatment);
Error We are unable to prescribe you this medication.

For further information kindly contact our patient support team:

Phone 0207 867 3932

Email email help@clickpharmacy.co.uk.

Are you currently taking any other medication (including over the counter, prescription or recreational drugs)?

Error We are unable to prescribe you this medication.

For further information kindly contact our patient support team:

Phone 0207 867 3932

Email email help@clickpharmacy.co.uk.

Do you understand that treatment should be initiated at the earliest symptom of a cold sore e.g. tingling, itching or burning sensation and if your symptoms are getting worse and the sores have not healed after 10 days you must see your doctor?

Error We are unable to prescribe you this medication.

For further information kindly contact our patient support team:

Phone 0207 867 3932

Email email help@clickpharmacy.co.uk.

Do you agree to the following?

  • you answered truthfully to all the questions and you are aware that any incorrect information you provided might present a danger to your health;
  • you will seek medical attention if you experience any unusual side effects;
  • the treatment is solely for your own use and you will use it only for the purpose of cold sores (herpes labialis) and not for any other condition;
  • you will read the patient information leaflet supplied with your medication;
Error We are unable to prescribe you this medication.

For further information kindly contact our patient support team:

Phone 0207 867 3932

Email email help@clickpharmacy.co.uk.

Please tick the boxes to confirm the following:

Error You must accept the terms and conditions to continue!

Order before 15:00pm (Monday to Friday) for next day delivery